Responsibility of all members of the medical office. 6. Which of the following is an appropriate way to reduce no-show appointments?
A. Ensure the patient writes down their appointment.
B. Perform reminder calls one to two days preceding the appointment.
C. There are no good ways to reduce no-shows.
D. Schedule all appointments within seven days of the appointment day.
7. A patient notes that they smoke a half a pack of cigarettes per day and drink a six pack of beer every night. Where would this be documented in the chart?
A. Medical history
B. Social history
C. Chief complaint
D. Problem list
8. Which of the following is not considered an integrated device?
A. Telephone
B. Signature pad
C. Scanners
D. Camera
9. _______ allows for disclosure of protected health information (PHI) through phone, fax, or email without specific patient authorization.
A. Confidentiality
B. HIPAA Security Rule
C. HIPAA Privacy Rule
D. Clinic policies and procedures
10. _______ is the most important responsibility of all members of the medical office.
A. Communication
B. Accountability
C. Documentation
D. Punctuality
